Tenant day · 07:00 to 18:00

Commercial Security Guards for Toronto Office Buildings

Office building security in Toronto has two jobs that look nothing alike. By day, the guard at the lobby desk is part of the tenant experience: greeting staff, checking in visitors, routing couriers and keeping fob doors from being tailgated. By night, the same building needs lock-up, patrols and fast alarm response. Secure 24 Seven supplies PSISA-licensed commercial security guards for both shifts, across Toronto and the GTA.

See the 24-hour plan
Office tower seen from street level at night with lit windows

Building night · 18:00 to 07:00

When the tenants leave, the building is still yours to protect

Doors locked to schedule, elevators set to after-hours mode, every floor swept for a propped stair door, and a guard on the loading dock when the cleaners and late contractors arrive. Overnight, rounds of the parking levels and perimeter, and an alarm response that is dispatched immediately.

  • Lock-up & floor sweeps
  • GPS-tracked patrols
  • Alarm response
  • Photo incident reports
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The building clock

What office security does across a 24-hour day

A good post order reads like a timetable. Each part of the day has different traffic, different risks and different things a facility manager needs to hear about the next morning.

24-hour ring dividing a building security day into six phases: open-up from 6 to 8, lobby rush from 8 to 10, deliveries and visitors from 10 to 16, departures from 16 to 18, after-hours lock-up from 18 to 20, and overnight patrols from 20 to 6. 00:00 06:00 12:00 18:00 1 2 3 4 5 6 24 HOURS
  1. 1

    06:00 – 08:00

    Open-up

    Unlock entrances to schedule, disarm per your procedure, and walk the lobby, washrooms and parking for anything the night left behind before the first tenant arrives.

  2. 2

    08:00 – 10:00

    Lobby rush

    The busiest door hours. Greet arrivals, issue visitor passes, and keep an eye on people slipping through fob doors or turnstiles behind someone else.

  3. 3

    10:00 – 16:00

    Deliveries, couriers & trades

    Loading dock bookings, courier routing, contractor sign-in and key control, escorts to electrical and riser rooms, and midday rounds.

  4. 4

    16:00 – 18:00

    Departures

    Visible presence while the building empties, walks to the parking level on request, and attention to equipment leaving in the wrong hands.

  5. 5

    18:00 – 20:00

    After-hours lock-up

    Secure the perimeter, confirm floor and elevator settings, sign in late workers and the cleaning crew, and sweep each floor for open doors and lights.

  6. 6

    20:00 – 06:00

    Overnight patrols

    Interior and exterior rounds, garage checks, alarm and trouble calls, and leaks or mechanical faults reported before they become a Monday-morning flood.

Access control, in layers

Five doors between the street and your server room

Card readers and cameras do not stop anyone on their own. Each layer works when a person checks it, records exceptions and closes the gaps. This is how our guards work each ring of a commercial building.

  1. 1

    Perimeter

    Entrances, parking ramps, loading dock and exterior lighting. Doors that should be locked are tested, not assumed.

  2. 2

    Lobby

    Visitor registration, temporary passes, courier hand-offs, and a polite stop for anyone following a tenant through the secure side.

  3. 3

    Elevator & floor

    After-hours elevator settings, floor access for cleaners and trades, and stair doors that should never be found propped open.

  4. 4

    Tenant suite

    Suite doors checked after hours, tenant-approved access lists for contractors, and unlocked suites secured and reported.

  5. 5

    Server, records & vault rooms

    Escort-only entry, signed key logs and a written record of who was inside, when and why.

Five nested squares showing access-control layers in an office building, from the outside in: perimeter, lobby, elevator and floor, tenant suite, and restricted server or vault rooms at the centre. 1 · PERIMETER 2 · LOBBY 3 · ELEVATOR & FLOOR 4 · SUITE 5

Building types

Commercial security, tuned to the building

Same licence, same training, very different days. Pick your building type.

01 / 05

Multi-tenant office towers

Many employers, one front door. Security has to serve every tenant’s rules without slowing the lobby down.

Typical posts
Lobby desk, loading dock, overnight patrol
Day focus
Visitor passes, courier routing, tenant events
Night focus
Floor sweeps, cleaner access, alarm calls

02 / 05

Medical & clinic buildings

Patients arrive anxious, early and sometimes upset. Ontario employers must assess the risk of workplace violence, and a calm, trained guard at the door is often part of how clinics control it.

Typical posts
Main entrance, waiting areas, parking
Day focus
De-escalation, wayfinding, staff support
Night focus
Lock-up, pharmacy and records room checks

03 / 05

Bank & financial branches

Branches need a visible, unhurried presence that reassures customers, plus disciplined opening and closing routines and a quick response when the panel trips at night.

Typical posts
Branch floor, entrance, ATM vestibule rounds
Day focus
Customer greeting, loitering, opening support
Night focus
Alarm response, exterior checks

04 / 05

Co-working spaces

Open desks, shared fobs and members working past midnight. Laptops and phones are easy to walk out with when no one knows who belongs.

Typical posts
Front desk, evening coverage, patrols
Day focus
Guest sign-in, event nights, fob misuse
Night focus
Late-member checks, lock-up, unattended items

05 / 05

Industrial offices & flex buildings

Front offices attached to a plant or warehouse, where reception, shipping and the yard meet. For the warehouse side, see our warehouse and logistics security page.

Typical posts
Reception, gatehouse, yard patrol
Day focus
Visitor and driver sign-in, shift change
Night focus
Perimeter rounds, trailer and fence checks

Scroll sideways or use the tabs to move between building types.

Facility manager questions

Office building security FAQs

Request 01 · Staffing

Can one guard run our lobby desk and still do security rounds?

In a smaller building, often yes, if the desk is covered while the guard is away and rounds are timed for quiet periods. In a busy tower, leaving the desk during the lobby rush defeats its purpose, so we usually recommend a second guard or a mobile patrol for rounds and after-hours checks.

Request 02 · After hours

Who responds when our alarm goes off at 3 a.m.?

Our alarm response team is dispatched immediately. The guard checks the perimeter and points of entry, contacts your keyholder as your procedure says, and files a report with photos so you know what happened before you reach the office.

Request 03 · Procedures

Will your guards follow our building’s existing procedures?

Yes. We write site-specific post orders from your tenant handbook, access rules and fire safety plan. Under the Ontario Fire Code, a building’s fire safety plan assigns duties to designated supervisory staff, so we brief guards on exactly what your plan expects of them.

Request 04 · Tenant experience

Tenants say security feels cold. Can the desk be friendlier without being softer?

It can. We brief guards on tenant names, building amenities and the tone you want at the desk, while the access rules stay the same. A guard who greets people warmly is also the one most likely to notice a face that does not belong.

Request 05 · Timing

How quickly can you add coverage?

For an urgent situation, we can usually have a guard on site in about 30 to 60 minutes, depending on travel. For ongoing coverage, we start with a free site assessment, agree the post orders, and schedule a start date that suits you.

Day shift or night shift, start with one conversation

Planning coverage

Build a security plan for your building

Book a free site assessment. We walk the perimeter, lobby, dock and floors with you, then quote the posts and hours your tenants actually need.

Or email [email protected]

Happening now

Need a guard at the building tonight?

A failed lock, a broken window, a tenant move after hours. We answer around the clock, every day of the year.

Request a Free Security Quote

Tell us about your security needs — our team will create a custom, affordable protection plan tailored to your site.