24/7 Protection for Your Retail Store, Inventory and Staff
We understand that retail is a unique security environment with challenges such as shoplifting, internal theft, after-hours break-ins and inventory shrinkage. In a business where everyone wants to win — consumers, retailers and brands alike are looking for professional security that helps ensure a safe shopping experience and protects profitability.
Our Retail & Loss Prevention Security Solutions protect your store, employees, patrons and merchandise 24×7. By providing trained security professionals in a retail uniform on site, we can effectively control your environment while implementing a proactive theft deterrent strategy all the while executing real time incident management to keep operating as normal.
Why Choose Secure24Seven for Retail & Loss Prevention Security?
We partner with store managers, franchise owners and retail operators to offer visible, dependable security services.
- Trained and certified retail security guards
- 24/7 store security, floor walkers and visible theft deterrent
- Visible deterrent to Shoplifting and internal theft
- CCTV surveillance, crime collection & live reporting
- Customer-service oriented guards for a safe shopping experience
- Customized store floor plan and risk level loss prevention plans
Why Retail Stores Need Loss Prevention Security?
Retailers are exposed to daily theft, vandalism and safety concerns which can have a heavy financial and operational impact. Even small loses – over time — have a major impact on profitability.
Secure24Seven offer a range of highly trained loss-prevention officers who are skilled in:
- Identifying suspicious behaviour.
- Deterring and addressing theft incidents.
- Supervising retail floors and high-value product sections.
- Reacting to emergencies and handling escalated feature requests.
- Recording during incidents for internal or police reports.
We protect your product, increase store security and build customer confidence — so that you can provide a safe and profitable retail space.
How we protect your store
- Uniformed deterrence — a visible presence at entrances and on the floor that stops opportunistic theft before it happens.
- Plain-clothes loss prevention — guards who blend in to observe behaviour and address organized and repeat theft a uniform would scare off.
- Safe, compliant intervention — our guards detain only where the law allows (citizen’s arrest) and, per Ontario’s Code of Conduct, refrain from unnecessary force, prioritizing deterrence, accurate reporting, and evidence — which protects your staff and your business from liability.
- Incident documentation — clear reports for insurance, police, or head office.
Retail theft is at record levels
Canadian retail crime losses reached $9.1 billion in 2024, nearly double a decade earlier (Retail Council of Canada via Retail Insider, 2025), and shoplifting rose 11% nationally in 2025 — its fifth straight annual increase (Statistics Canada, 2025). Shoplifting is now the one property-crime category still climbing, which is why loss prevention has shifted from optional to essential for stores and plazas.
Get a retail security quote — call +1 (437) 566-3068 or request a quote.
Frequently Asked Questions
How much does retail security cost?
Retail security typically costs $28–$38 per hour for uniformed guards, with plain-clothes loss-prevention specialists often higher. Pricing depends on store size, hours, foot traffic, and whether you need visible deterrence, plain-clothes coverage, or both. Tell us your locations and hours and we’ll quote it.
Can a security guard stop a shoplifter in Ontario?
A licensed security guard can observe, deter, document, and detain a shoplifter only in the limited circumstances the law allows — a citizen’s arrest under the Criminal Code when they witness the offence. Ontario’s Code of Conduct requires guards to refrain from exercising unnecessary force, so our guards prioritize deterrence, accurate reporting, and preserving evidence over confrontation, which protects your staff and business from liability.
What’s the difference between uniformed and plain-clothes loss prevention?
Uniformed guards deter theft through visible presence at entrances and on the floor, while plain-clothes loss-prevention guards blend in to observe behaviour and catch organized theft that a uniform would scare off. Most retailers use both — a uniformed presence for opportunistic theft and plain-clothes coverage for repeat and organized offenders.
How big is retail theft in Canada?
Canadian retail crime losses reached $9.1 billion in 2024, nearly double a decade earlier (Retail Council of Canada via Retail Insider, 2025), and shoplifting rose 11% nationally in 2025 — its fifth straight annual increase (Statistics Canada, 2025). That’s why loss prevention has shifted from optional to essential for stores and plazas.
Are your retail security guards licensed?
Yes — every retail and loss-prevention guard holds a valid Ontario PSISA licence and has completed the mandatory 40 hours of training, including Emergency First Aid/CPR. Our agency carries $2 million in liability insurance and holds licence 30000287, verifiable on Ontario’s public registry.